Technical Support
Issues with POS devices, payment terminals, kiosks, hardware, or transactions.
We’re here when you need us. Whether you need help with payment terminals, POS devices, donation kiosks, CRM, online payments, fundraising, or your merchant account, the Ophyr Support team is ready to assist.
Issues with POS devices, payment terminals, kiosks, hardware, or transactions.
CRM, fundraising, memberships, recurring donations, reporting, and user access.
Merchant accounts, settlements, pricing, payment processing, and account changes.
New equipment, replacements, accessories, shipping, and deployment assistance.
Help using your Ophyr solutions with onboarding and best practices.
Anything else? Our team will route your request to the right department.
Describe the issue, steps to reproduce it, and any error messages.
Attach screenshots, receipts, or photos of devices whenever possible.
Include serial number, merchant name, and location to speed up resolution.
Create a support ticket and our team will begin working on your request as quickly as possible.
Go to Support Portal